Effective Date: May 28, 2026
Introduction and Scope
South Florida Caulking and Waterproofing (“South Florida Caulking and Waterproofing,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, request estimates, schedule services, or use our communication services, including SMS/text messaging.
Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
- Identifiers: Name, business name, billing/service address, and email address.
- Contact Information: Primary phone number and mobile phone number provided for scheduling, estimates, customer service, and project updates.
- Service Information: Information related to waterproofing, caulking, sealing, restoration, inspection, or other requested services.
- Technical Data: IP address and browser type collected via website cookies for site performance and analytics.
How We Use Your Information
We may use collected information for the following purposes:
- Responding to inquiries and estimate requests
- Scheduling appointments and project coordination
- Sending customer support communications
- Providing service updates and notifications
- Improving website functionality and customer experience
- Maintaining internal business records and compliance documentation
SMS Messaging Compliance
In accordance with federal regulations, carrier requirements, and RingCentral messaging policies, South Florida Caulking and Waterproofing maintains strict standards for SMS/text messaging services.
By providing your mobile phone number and opting in through our website forms, customer inquiries, or direct communication, you consent to receive conversational, informational, and customer care SMS communications related to:
- Appointment scheduling
- Project updates
- Estimates and invoices
- Customer support
- Service notifications
Message frequency may vary depending on your interaction with our services.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.
You may opt out of SMS communications at any time by replying STOP to any message received. For assistance, reply HELP or contact us directly.
User Rights and Communication Preferences
- Communication Classification: Telephone calls and SMS/text messaging are treated as separate communication channels. Consent to one does not automatically authorize the other.
- Right to Withdraw: Users may revoke consent for SMS communications at any time by replying to STOP or contacting us directly.
- Access Requests: Users may request access, correction, or deletion of their personal information where applicable by contacting us.
Data Retention and Security
We retain personal information only for as long as necessary to fulfill business purposes, complete services, maintain records, or comply with legal obligations.
We implement commercially reasonable administrative, technical, and security safeguards to protect collected information against unauthorized access, disclosure, misuse, or alteration.
Cookies and Website Analytics
Our website may use cookies or analytics tools to improve user experience, monitor website performance, and gather statistical usage information. Users may disable cookies through their browser settings.
Children’s Privacy
Our services are intended for adults and business entities. We do not knowingly collect personal information from individuals under the age of 16.
Contact Information
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
South Florida Caulking and Waterproofing
Website https://southfloridacaulkingandwaterproofing.com/
Email: info@southfloridacaulkingandwaterproofing.com
Phone: (786) 955-7771
South Florida Caulking and Waterproofing reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting to the website.